The greatest impact comes from aligning organizational goals with value generated as a result of goal achievement.  A common mistake that many leaders make is to only focus on the enterprise value and not the team or individual contributors’ value perspective.  This includes the “WIIFM” or what’s in it for me mindset.  Therefore, leaders should make an intentional effort to place themselves in the team members’ shoes. In the case of first line supervisors, this should include the consideration of the individual lived encounters or points of view of the workers and their motivations. Likewise, it can be applied to objection handling, overseeing clashes, or accelerating development.  An empathetic leadership approach is in itself inclusive and uncovers the through line to take a team or individual from unable and insecure to confident and passionate.